Privacy policy.

Privacy Policy for Wheels in Motion Clare

Policy Statement

Wheels in Motion Clare is committed to upholding the Australian Privacy Principles contained in the Privacy Act 1988 and integrating good privacy practices into our daily operations.

We handle personal information responsibly and comply with all relevant state and federal laws, ensuring the privacy of participants, volunteers, and anyone associated with our program.

Overview

This Privacy Policy explains how, what, when, and why personal information is collected, held, used, and disclosed, as well as how you can access and make corrections to the information we hold or make a complaint. This applies to anyone that Wheels in Motion Clare interacts with and collects information about, including participants, volunteers, and other stakeholders ("You").

Our Commitment to You

Wheels in Motion Clare values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect and manage your information and your rights concerning the information we hold.

1. Why This Policy is Important

Wheels in Motion Clare’s commitment to privacy reflects our values of community, support, and respect, which guide our work with participants, volunteers, and stakeholders.

2. Our Commitments

We are committed to respecting your right to privacy under the Privacy Act 1988 (the Act).

We comply with:

  • The Act’s requirements and the Australian Privacy Principles regarding the collection, management, and disclosure of your personal information.

  • Any relevant legal or contractual obligations that apply to our work and services.

3. Your Information

3.1 What Is Personal Information?

"Personal information" refers to any information that can be used to identify you personally. This may include your name, address, email, phone number, and other sensitive information, such as health information if relevant to our services.

3.2 What Information Do We Collect and Hold?

The type of information we collect depends on your relationship with us. It may include:

  • Contact Information: Name, address, phone number, and email.

  • Health Information: Only if relevant to program participation.

  • Program Information: Details provided when you apply to join as a participant or volunteer.

  • Volunteer Information: Details related to your participation as a mentor, such as qualifications, training history, and other related information.

3.3 How Do We Collect Your Personal Information?

We collect your personal information directly from you unless impracticable to do so. Information may be collected when:

  • You enquire about or apply for our services.

  • You participate in program activities or events.

  • You communicate with us, including emails, phone calls, or online forms.

In some instances, we may collect information from third parties, such as healthcare professionals or referring agencies, but only with your consent or as required by law.

3.4 What Happens If We Can’t Collect Your Personal Information?

You are not obligated to provide us with your information. However, if you do not provide certain personal details, we may not be able to:

  • Offer our services at the same level or at all.

  • Contact you effectively regarding your involvement in our program.

4. How We Use and Disclose Your Information

We collect personal information to provide our services to you and perform our not-for-profit activities. We may use your information for purposes such as:

  • Service Delivery: Assessing your eligibility and determining how we can best support you.

  • Communications: Keeping you informed about your involvement, program activities, or volunteer opportunities.

  • Record Keeping: Maintaining up-to-date contact details and program participation records.

  • Compliance: Meeting our legal obligations, including health and safety regulations.

We do not share your personal information with third parties without your consent, except:

  • When required by law.

  • When providing your details to trusted partners for the purpose of program delivery (such as driving instructors).

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely, either electronically or in hard copy, and access is restricted to authorised personnel.

6. Access to Your Information

You have the right to access and correct your personal information at any time. If you wish to access, update, or correct your information, please contact us using the details provided below.

7. Complaints About Privacy

If you believe your privacy has been breached or are unhappy with how we handle your information, you can lodge a complaint by contacting us in writing. We will treat your complaint confidentially and work towards resolving it promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.

8. Contact Us

If you have any questions or concerns regarding your privacy, please contact us at:

Wheels in Motion Clare
Email: wim@employmentdirections.com.au